With remarkable business performance, innovative products and exceptional solutions for retail customers, the Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) was honored with two awards by The Asian Banker on 18 July 2024 in Hanoi, including Best Mortgage Loan in Vietnam and Best Private Banking Services in Vietnam in 2024.

 

Best Mortgage Loan in Vietnam 

“Settle down and thrive” is the Vietnamese idiom that reflects Vietnamese philosophy and perception on the importance of a house ownership. A house is not just a place to live; it symbolizes reunion, heritage, and the preservation of family traditions, providing a solid foundation for future generations.

Recognizing the significance of homeownership for customers, BIDV leads the market in offering home loan solutions that help individuals realize their dream of settling down. These solutions come with a host of  advantages, including: attractive interest rates, simple procedures, quick disbursement, and diverse loan packages tailored to customers’ needs. This commitment has solidified BIDV's repulation, making the slogan “With BIDV" you have a Home”, resonate with millions of Vietnamese families.

In 2023, BIDV remained its leading position in Retail Banking with impressive results: Loan growth reached nearly18% compared to 2022, of which home loans increasing by 38%, making up  43% of the total outstanding loans.

BIDV representative received the award for Best Mortgage Loan in Vietnam

Alongside traditional channels, BIDV has introduced the BIDV Home 3.0 app—a mobile platform with a user-friendly design and an integrated loan origination system (RLOS). This innovative app digitizes and automates the loan process, reducing processing times, cutting costs, and minimizing environmental impact. 

With BIDV Home, customers can easily search for suitable projects and apartments through the network of projects/investors that meet “green” criteria, and seamlessly apply for loans. In 2023, BIDV Home users increased by nearly 100%, with 80% of loans directed towards housing needs.

BIDV Home has become an all-in-one application, offering a complete journey from searching for products and suppliers to calculating loan options and disbursement. The app aligns with BIDV's goal of promoting “green” and environmentally friendly products, engaging with the community and social responsibilities. 

By 2025 - 2030, BIDV Home will be a cornerstone of BIDV’s retail credit digital transformation, further streamlining loan processes, prioritizing  customer satisfaction, and reinforcing BIDV's leadership in the market. 

With this award, BIDV became the first bank in Vietnam to be honored five times by The Asian Banker in the category of Best Mortage Loan Product.

Best Private Banking Service in Vietnam

BIDV's exceptional efforts to elevate Private Banking services in Vietnam to international standards have impressed The Asian Banker's rigorous evaluation panel. With strong growth, a long-term vision, and strategic partnerships centered on customer needs, BIDV was honored for the second consecutive year in the “Best Private Banking Services in Vietnam” category.

BIDV representative received “Best Private Banking Services in Vietnam” award

In November 2023, BIDV entered into a strategic partnership with Edmond de Rothschild, a globally renowned financial institution specializing in banking, wealth management, and development. This collaboration underscores BIDV’s potential as a long-standing financial institution in Vietnam.

BIDV continues to expand private banking customer centers nationwide while establishing ongoing training programs with experts and reputable organizations both domestically and internationally. These initiatives ensure that BIDV's employees meet the highest international standards of excellence.

BIDV also offers exclusive portfolio of specialized products and premium services, including health care, airport lounges, resorts, golf, dining, and spa experiences. Additionally, BIDV provides bespoke offerings tailored to high-end clientele, covering insurance, investment, consulting, wealth management, overseas education, and immigration services, designed to meet the unique needs of the ultra-wealthy. 

In 2023, BIDV achieved robust growth, maintaining its leadership in the market in both scale and efficiency. The number of Private customers (million USD customers) increased by 83%, and total customer assets at BIDV (AUM) grew by 23%.   

The Asian Banker is one of Asia’s most prestigious financial and banking magazines, recognized regionally and globally. In addition to these two awards, BIDV was also named the Best Retail Bank in Vietnam for the 9th time by The Asian Banker in March 2024.