• BIDV understands that when accessing and using the BIDV Website, you are always concerned for and consider the issue of security for your personal information. With its best diligence, BIDV will protect your personal information in compliance with the provisions of the Vietnamese law.
  • The information that BIDV requests you to provide is to help BIDV better understand your needs so as to provide you appropriate products and services; BIDV has the right of legal use of your provided information via this Website to conduct other activities of BIDV.
  • BIDV will not disclose your information to any individual or organization unless obtaining your consent or as prescribed by law;
  • In specific cases, BIDV may have to provide your information to the state competent authority under the regulations of the Law, however, BIDV ensure that such provision is made in accordance with the law.
  • The access to your information by BIDV, its employees and / or other authorized individuals has to comply with security regulations of BIDV.
  • BIDV will exercise all methods of most appropriate protection and safety to protect your personal information and always abide by the law of Vietnam relating to the storage and use of information.
  • Your visit to this Website may be recorded for the purpose of data analysis of site’s visitors and general usage patterns. Through this collection, we’re aiming to provide you with an improved, more personalised service and a more effective website.
  • Some of the information of site’s visitors will be gathered through the use of "cookies". (Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site.) If you want to disable these cookies, you may do so by changing the setting on your browser. However, you will be unable to enter certain part(s) of our website.
  • BIDV may collect information from your visits to this site to advise you on products, services and other marketing materials, which we think, may be of interest and demand to you. We may also invite visitors to this site to participate in market research and surveys and other similar activities.
  • Due to the nature of the Internet transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. BIDV is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.
  • BIDV is not responsible for the contents available on or the set-up of any other websites linked to this site. Access to and use of such other websites is at the user's own risk and subject to any terms and conditions applicable to such access/use. By providing hyperlinks to other websites, BIDV shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the service/products they provide on their website, or have any form of cooperation with such third parties and websites. BIDV is not a party to any contractual arrangements entered into between you and the provider of the external website unless otherwise expressly specified or agreed to by BIDV.
  • To ensure safety of transactions, free of fraud, you yourself and BIDV plays an important role in protecting your personal information. Please take appropriate precaution in the use and protection of account information by not sharing, providing or facilitating others to access, to use your User name and / or Password.
  • BIDV always tries to protect your information with highest efforts. However, it is understood that you will bear the entire loss, equivalent to the value of unauthorized transaction made on your account without errors or unintentional from your side.
  • To secure User name and/or Password, you should be careful and abide the following principles:
  • -  Not to disclose User name and/or Password to anyone, not to write or use User name and/or Password in visible places.
  • -  When  choosing a password, do not choose easy information such as name, birth date, phone number or some characters, easily identifiable from your name, birth date and phone number.
  • -   Exit  the system and the browser when leaving the computer.
  • -  In case of suspicion that your password has been detected, change your password immediately, in emergency, please contact and seek support from BIDV via phone 19009247.



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