Account balance enquiry service

Customers with accounts opened at BIDV can check their account balance/transactions and exchange rate

Debit/Credit transaction notification

An SMS on debit/credit transaction made on the registered accounts wil automatically be sent to customers

Multiple phone numbers allowed

No limit to the number of phone numbers registered to receive messages

    • Following services will be provided via BSMS:
    • Automated SMS notification:
    • - Current account: Notify Credit/Debt transactions on current account, alert SMS during nightmode of Corebanking system (*)
    • - Savings account: Notify upon depositing into a term deposit account, partial/full withdrawal of term deposit account, term deposit account balance, etc.
    • - Loan account: Information on loan disbursement, next repayment period, customer repayment status, overdue debt message, etc.
    • - Other information: Credit card information, information for corporate customers, etc.
    • Inquiry:
    • - Current deposit account balance
    • - Last transaction information
    • - 5 most recent transactions
    • - Term deposit account balance
    • - Total outstanding balance
    • - Outstanding balance of a single loan
    • - Exchange rate

    • Update telecommunication network information for Mobile Number Portability which used to register BSMS services by sending text message to 8149 using the syntax: CM xxx

      In which: xxx is one of the telecommunication networks: VIETTEL, VINAPHONE, MOBIFONE, GMOBILE, VIETNAMOBILE
    • Share your account balance alerts with family members, staff, or partners
  • (Corporate, individual) customers having accounts opened at BIDV
  • Option 1: For customers who do not have any current account at BIDV:  please visit your nearest BIDV branch/transaction office for registration. Application: Valid ID card/passport
  • Option 2: For customers who have current accounts at BIDV: Please register online at https://ebank.bidv.com.vn/DKNHDT/
  • Option 3: Register via Hotline 1900 9247
  • Option 4: For customers who have current accounts at BIDV, please register via Smartbanking app

  • Option 5: For customers who have current accounts at BIDV: Send text message to 8149 using the syntax: DKBSMS xxx yyy

    In which: xxx is the current account number used as fee payment account; yyy is one of the telecommunication networks: VIETTEL, VINAPHONE, MOBIFONE, GMOBILE, VIETNAMOBILE

  • Assistance hotline: BIDV's Customer Care Center Hotline: 1900 9247
  • E-banking services fees and charges (see here)

Digital banking 25/12/2025

Receive Up to VND 1,000,000 When Linking Your Sales Management Software with a BIDV Account
Digital banking 25/12/2025

Receive Up to VND 1,000,000 When Linking Your Sales Management Software with a BIDV Account
19009247 (Personal) 19009248 (Business)
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