BIDV has just been honored by Global Banking & Finance Review as the "Best SME Bank in Southeast Asia" for the third time and the "Best Corporate Bank in Southeast Asia" for the second consecutive time. The awards continue to affirm BIDV's efforts to accompany and support businesses and provide optimal experiences to meet customer needs comprehensively.

In 2023, with the utmost effort, BIDV has completed its comprehensive and synchronized business plan; along with the banking industry, it has effectively implemented monetary policy, supported enterprises and people to overcome difficulties, recover, maintain, and develop their business operations; contributing to the socio-economic development of the country. As of 12/31/2023, BIDV continues to lead in total asset size within the Vietnamese banking system, reaching VND 2.26 quadrillion; the total number of corporate customers reached approximately 500,000, of which the number of SME customers grew rapidly and continuously, ranking the first in market share in Vietnam.

BIDV representative received the "Best Business Bank in Southeast Asia 2023" award.

With the motto "customer-centric, technology-driven breakthrough," BIDV has become a pioneer in researching and applying technology; digitizing processes from receiving business loan requests to approval and disbursement to simplify procedures and save processing time; actively developing and launching products and services on digital channels (website, mobile, app, SMS), including BIDV iBank, BIDV iConnect, etc. Notably, BIDV has just launched the OPEN API system to integrate banking services into customers' applications, software, and digital platforms, thereby providing seamless financial solutions and service experiences in the digital space. In addition, BIDV has deployed the SME EASY digital platform (https://smeasy.bidv.com.vn) to comprehensively offer financial and non-financial solutions for small and medium enterprises (SMEs), enhancing their internal capabilities and competitiveness. The platform interface is specially designed for women entrepreneurs with the message "Shine with women-led SMEs."

To help businesses access loans for their production and business activities, in 2023, BIDV adjusted the lending interest rate floor downward seven times, with a reduction of 1.6-1.8% per year. BIDV also proactively understands customers' need to register for interest rate support, helping them recover their production and business. Since early 2023, BIDV has launched competitive credit packages totaling over VND 400,000 billion; adopted a separate credit approval process for SMEs and micro-enterprises, reducing the credit approval time by 20-30%; and developed specialized products to address enterprises' collateral difficulties. BIDV has also actively implemented supply chain financing mechanisms and digitized the customer experience on the BIDV SCF software with automated request submission and approval features, helping customers save time on paperwork. Additionally, BIDV has carried out capacity-building support for enterprises through specialized workshops, business advisory, information networking, and financial management and governance training, particularly for women-led SMEs.

BIDV is also one of the pioneering banks in implementing non-cash payment services, especially in public administration. Specifically, BIDV closely cooperates with relevant authorities to promote the collection of trade union fees at all levels; implement the modernization 

of social insurance contribution/payment, state budget revenue/expenditure collection; connect electronic payment data with the Vietnam Social Insurance, State Treasury, General Department of Taxation, General Department of Customs, etc. To date, BIDV has relationships with more than 40,000 public service customers, including cooperation with nearly 1,000 public health facilities, 11,000 schools, providers of electricity, water, and other services, and over 8,600 trade unions at all levels.

With the goal of "pursuing sustainable development," BIDV has identified green credit and green finance as priority areas in its development strategy. Accordingly, BIDV is rolling out various preferential green credit programs from commercial and entrusted capital, especially from the issuance of green bonds. BIDV allocates green capital to renewable energy, clean energy, smokeless transportation, low-carbon manufacturing and consumption industries, and climate change adaptation.

BIDV's efforts to accompany its corporate customers have been recognized and highly appreciated by domestic and international organizations. BIDV has been honored as one of the "Top 10 Sustainable Enterprises in the Trade—Service Sector" (selected by VBCSD-VCCI) and as the "Best SME Bank in Vietnam" for six consecutive years (selected by Alpha Southeast Asia Magazine and Asian Banking and Finance).

 

Global Banking & Finance Review is a leading international magazine in the UK, providing independent perspectives and comprehensive information on the international banking and finance community, with an extensive global readership. Global Banking & Finance Review evaluated based on a comparative assessment of the leading candidate banks in each country. The awards organized by the magazine in 2023 attracted the participation of many top banks and financial institutions in the Asia-Pacific region.