Notification on the upgrade of BIDV card payment system

17/04/2025

In order to enhance the quality of our products and services and better meet the growing needs of our valued customers, BIDV will be upgrading its card payment system. Specifically:

The upgrade will take place from 04:00 to 06:00 on Monday, April 21, 2025.

Due to technical requirements of the system upgrade, certain features and services such as card/ATM/CRM/POS/e-merchant/QR merchant may experience temporary interruptions for a short period.

BIDV respectfully informs customers so they can proactively adjust their banking service usage plans and kindly requests your understanding for any inconvenience this may cause.

For assistance, please contact BIDV through the following channels: 

- Customer Care Hotline: 1800 969659 (for retail customers) / 1900 9247 (for other individual customers) / 1900 9248 (for corporate customers); email: bidv247@bidv.com.vn 

- Official BIDV social media channels on Facebook (https://www.facebook.com/BIDVbankvietnam - verified page) and Zalo (https://zalo.me/bidvbank - verified account) 

- The nearest BIDV Branches and Transaction Offices.

BIDV sincerely thanks our customers for their continued support and trust in our products and services.

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BIDV News 05/03/2025
Captivated by the “Moonlight Soirée”
19009247 (Personal) 19009248 (Business)
Locations

© 2018 Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV)

BIDV Tower, 194 Tran Quang Khai, Hoan Kiem, Ha Noi

Receiving phone number: 19009247 (Personal)/ 19009248 (Business)/(+84-24) 22200588 - Fax: (+84-24) 22200399

Outgoing phone number: 02422200588 - 0763238588 - 0784132388 - 0842152355 - 0822808588 - 0764263180 - 0764860580 - 0947591080 - 0398079599 - 0398127288 - 0382512188 - 0357823588

Email: bidv247@bidv.com.vn

Swift code: BIDVVNVX

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