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ActionsBy using BSMS service, customers can track deposit transactions (including term deposits, savings deposits, and deposit certificates) via SMS sent to their registered telephone number, particularly:
1. Checking account balance:
Customers compose text format “TKTIETKIEM xxx ppp”, where xxx is the term deposit account number, ppp is password (if any), and send it to 8149.
2. Automatic notification via SMS:
No. |
Type of SMS notification |
Text message |
Time of SMS notification |
1 |
Term deposit account reaches maturity |
BIDV thong bao: tai khoan tiet kiem xxx da den han. Tien goc yyyMTT, tien lai zzzMTT. Vui long den BIDV gan nhat de duoc ho tro. |
On the date of maturity |
2 |
Partial withdrawal (for term deposit accounts opened before 7 May 2018) |
Tai khoan co ky han xxx rut mot phan yyyMTT vao h:mm dd/mm/yyyy, so du con lai: zzz MTT. |
Immediately when the transaction is carried out |
3 |
Close term deposit account |
Tai khoan co ky han xxx tat toan thanh cong vao h:mm dd/mm/yyyy, so tien: yyyMTT. Cam on Quy khach da su dung dich vu. |
Immediately when the transaction is carried out |
4 | Open new term deposit account | Tai khoan co ky han xxx, so tien: yyyMTT, ky han: aa duoc mo thanh cong vao h:mm dd/mm/yyyy | Immediately when the transaction is carried out |
(*)MTT: Currency, for example: VND.
Note: Customers only receive registered message types under BSMS service.
For more information, please contact BIDV Customer Care 24/7 via Hotline: 19009247; or nearest BIDV transaction offices nationwide.
BIDV is honored to be the first and only bank to receive Best Retail Bank Award in Vietnam for 5 consecutive years (from 2015 to 2019) by The Asian Banker; and Best Retail Bank Award for 3 consecutive years 2016, 2017 & 2018 by Vietnam Banks Association (VNBA) and International Data Group (IDG). |
© 2018 Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV)
BIDV Tower, 194 Tran Quang Khai, Hoan Kiem, Ha Noi
Receiving phone number: 19009247 (Personal)/ 19009248 (Business)/(+84-24) 22200588 - Fax: (+84-24) 22200399
Outgoing phone number: 024 22200588/ 0849351080/ 0822808588/ 0842152355/ 0766151080/ 0763238588/ 0784132388/ 0358201080/ 0357638588/ 0334282388
Email: bidv247@bidv.com.vn
Swift code: BIDVVNVX
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