Message from the Board of Directors 2025

Publish date
28/05/2024

Dear shareholders, partners, and customers!

2025 is a crucial year for BIDV's operations. It is not only a decisive year in implementing BIDV's overall development strategy for the 2021-2025 period, but also a milestone to truly assess the implementation capacity, the level of achievement of strategic goals, and the quality of growth of the entire system. With the decisive, proactive, and innovative leadership of the Board of Directors; the spirit of unity, discipline, and responsibility of the entire system; and the trust, cooperation, and partnership of shareholders, partners, and customers, BIDV has successfully achieved its set goals; creating a foundation, room for growth, and new momentum for the next development phase, ensuring that BIDV enters a new strategic cycle with a proactive mindset, strong internal capabilities, and a long-term vision.

BUILDING THE FOUNDATION FOR SUSTAINABLE DEVELOPMENT

In 2025, despite the continued complex developments in the world, with more challenges than opportunities, our country still achieved great accomplishments and historical milestones: "reorganizing the country, streamlining the political system, removing bottlenecks and obstacles"; completing 15 out of 15 socio-economic development targets, maintaining macroeconomic stability, GDP growth of 8.02%; inflation at 3.31%, ensuring major balances; stable interest rates and exchange rates; and a safe and efficient operation of the credit institution system...

In this context, BIDV continues to affirm its position as a leading state-owned commercial bank, a crucial pillar of the national financial and banking system. The entire system has successfully achieved its goals and tasks: effectively implementing the Business Development Strategy to 2025, with a vision to 2030, along with 7 component strategies and the Restructuring Plan for the period 2021-2025; achieving management and operational capabilities close to international best practices; developing a strong high-quality workforce; standardizing and widely disseminating corporate culture; and continuously improving the lives of its employees. In particular, BIDV has comprehensively, synchronously, and outstandingly fulfilled all business plan targets assigned by the State Bank of Vietnam and the General Shareholders' Meeting; consistently maintaining high growth rates in scale, market share, and efficiency, creating a solid foundation for sustainable development.

By the end of 2025, BIDV's total assets reached over VND3.27 trillion, a 20.5% increase compared to 2024 and 2.2 times higher than at the beginning of 2021, further solidifying its position as the largest commercial bank in Vietnam. Deposits reached VND2.43 trillion, a 13.7% increase, nearly double that of the beginning of 2021, accounting for 14.3% of the total deposit market share – demonstrating BIDV's prestige and the trust of organizations and individuals in the bank. Outstanding loans reached VND2.32 trillion, a 15.2% increase compared to 2024 and nearly double that of the beginning of 2021, continuing to lead the market in terms of credit market share – clearly reflecting BIDV's role as a key capital channel in the economy, and demonstrating its ability to achieve safe and reasonable growth amidst numerous fluctuations. The credit structure is shifting towards efficiency and sustainability, with strong growth in medium- and long-term loans, retail loans, and FDI loans.

A very important point is that BIDV's growth in scale is always accompanied by efficiency and quality: (i) Consolidated pre-tax profit reached VND37,788 billion, an 17.8% increase compared to 2024 and a threefold increase compared to 2021; (ii) Profitability indicators improved positively compared to the previous year: ROA reached 1.01%; ROE reached 19.43%; (iii) Credit quality was controlled within limits, the non-performing loan ratio according to Circular 31/2024/TT-NHNN was controlled at 1.26%...

BIDV also completed transactions to increase its charter capital, strengthening its financial capacity: charter capital reached VND70,214 billion; the bank's own equity reached VND163,017 billion, more than double compared to the beginning of the period, thereby preserving and effectively developing state capital in the bank; BIDV's market capitalization is among the market leaders, reaching over VND273,000 billion (equivalent to USD11 billion).

In addition, BIDV has fully fulfilled its obligations to the State: contributing VND12,821 billion to the state budget in 2025, with a cumulative total of over VND39,300 billion for the period 2021-2025, consistently ranking among the leading banks in Vietnam in terms of corporate income tax payments.

In particular, to support businesses and people in overcoming difficulties, BIDV proactively reduced costs. to lower lending interest rates. Over the past year, the bank has supported nearly 400,000 customers with interest rate reductions ranging from 0.5% to 2% per year, while also restructuring repayment terms for customers...

In terms of management and operations, 2025 also marks a significant turning point for BIDV as its motto "Responsibility - Streamlining - Efficiency - Accelerating Transformation" has not only been instilled in its understanding but has also been realized through concrete results, thereby resolving many fundamental issues and creating a favorable momentum for BIDV to continue its strong breakthroughs.

First and foremost, with a sense of responsibility, BIDV has seriously, actively, and effectively implemented the policies, directions, and operational guidelines of the Government and the State Bank of Vietnam. BIDV has issued timely and appropriate resolutions and action programs; at the same time, it has focused on managing its business plan synchronously and decisively, closely adhering to assigned targets... BIDV has also effectively implemented solutions to support people and businesses in accordance with general policies, ensuring its core, leading, and responsible role in the economy in the new situation. BIDV has implemented credit programs focusing on priority sectors and development drivers as directed by the Government and the State Bank of Vietnam. BIDV has also fully demonstrated its responsibility to shareholders, partners, customers, and employees throughout the system...

Regarding streamlining, BIDV has taken strong and synchronized steps in organizational restructuring, network reorganization, and business process reform. The governance model at the Head Office has been reviewed and adjusted to clarify functions and responsibilities, reduce overlap, and minimize "touch points" with branches. Network reorganization has been implemented decisively but cautiously, in line with the development strategy and practical conditions of each locality. In particular, streamlining processes and reducing administrative procedures, coupled with the application of technology, has significantly shortened processing time, improved customer service quality, and increased employee productivity. These movements have helped BIDV form a more streamlined, professional, and flexible organizational model.

Based on that foundation, BIDV's operational efficiency has significantly improved, reflected in growth in scale coupled with quality, efficiency, and safety. BIDV continues to preserve and steadily develop state capital, enhance financial capacity through capital increase transactions, and standardize and upgrade risk management practices in accordance with international best practices. BIDV's brand value and social reputation continue to be strengthened and widely disseminated through communication activities, social responsibility, and corporate culture.

In particular, accelerating transformation has become a driving force throughout development. BIDV is promoting the transformation of its core business model according to new trends, ensuring "efficiency, effectiveness, and efficiency." In the retail banking sector, BIDV is implementing a comprehensive retail banking transformation project across three aspects: Business, Organizational Model, and Technology. In the wholesale banking sector, BIDV is undergoing a strong restructuring towards specialization, forming specialized customer and capital business segments, shifting from simply providing credit to offering comprehensive financial solutions for businesses and partners. Human resources management is also undergoing a strong transformation, moving towards a modern model through the implementation of policies for evaluating, classifying, and assigning staff based on competence; increasing the number of customer relationship managers; and shifting the sales staff structure to increase business efficiency. In technology operations, BIDV is transforming towards increased centralization and automation; strongly applying digital technology, big data, and modern solutions.

With positive results across all aspects of its operations, in 2025, BIDV continued to receive high praise and recognition from domestic and international organizations through prestigious awards: “Top 1,000 Largest Listed Companies in the World”, “Best Retail Bank in Vietnam” for the 10th consecutive year, “Best Private Banking Service in Vietnam” for the 3rd consecutive year, “Best Contact Center in Asia-Pacific”, “Top 50 Best Listed Companies in Vietnam”, “Best Digital Transformation Bank in Vietnam”, “Outstanding Digital Transformation Enterprise”, “Sustainable Development Enterprise”, “Best Custodian and Supervisory Bank in Vietnam”, “Best Trade Finance and Supply Chain Bank in Vietnam”; “Best Workplace in Vietnam” for the third consecutive year,... and other important awards in many other areas of operation...

It can be affirmed that BIDV's performance in 2025 is the result of a persistent effort, closely linking business objectives with improving operational efficiency according to market principles. This demonstrates strong growth in scale, reflecting BIDV's in-depth and sustainable development... and clearly shows BIDV's overarching mission: serving the nation, making positive contributions to national development; bringing sustainable value to the State and shareholders; accompanying businesses and people in their development; making positive contributions to the social community; and increasingly caring for the material and spiritual well-being and working environment of its employees... This is also the solid foundation for BIDV to confidently move into a new phase of development with higher goals and greater aspirations.

CONTINUING OUR EFFORTS TO HELP BIDV BREAK THROUGH, REACH NEW HEIGHTS, AND TAKE OFF.

Our country has officially entered a new era – an era of development, prosperity, and strength. This context places very high demands on financial institutions, especially commercial banks, which play a leading and dominant role in the economy. In this situation, BIDV clearly defines its responsibility as both conducting business safely and efficiently, and as a partner, leader, and driving force for macroeconomic development. BIDV must continue to affirm its role as the bank for large projects and key national programs, as an important financial instrument in implementing socio-economic development goals, contributing to the realization of the two centenary goals of the country: (i) By 2030, Vietnam will become a developing country with modern industry and high middle income; (ii) By 2045, it will become a developed socialist country with high income.

BIDV has proactively developed and submitted to the State Bank of Vietnam for consideration and approval its Development Strategy until 2030, with a vision to 2045, which sets the goal: "To build BIDV into a leading large, strong, and green banking and financial group in Southeast Asia, striving to be among the top 100 strongest banks in Asia by 2030 and among the top 50 by 2045."

For 2026, BIDV has set the motto "Discipline - Quality - Efficiency - Comprehensive Transformation" and is determined to make every effort to successfully implement the following strategic and key tasks: (i) Continuing to maintain sustainable development in the context of very large credit capital needs to ensure the high growth target of the economy; BIDV must both develop in scale and undergo strong transformation in depth, quality, and efficiency... (ii) Implementing breakthrough solutions to strengthen financial capacity, improve operational efficiency, and adapt to market fluctuations... (iii) Continuing to promote innovation, application of big data and artificial intelligence technologies, and digital transformation; innovation must become a new driving force for development; Digital technology, data, and artificial intelligence must become the core foundation for development... (iv) Continue to develop the customer base in both aspects: scale and quality, attracting new customers while retaining and more effectively exploiting the existing customer base... (v) Continue to refine and vigorously implement the Sustainable Development Strategy to maintain BIDV's pioneering role and leading position in green finance, green credit, and ESG governance... (vi) Promote the development of high-quality human resources, so that people are truly the center, the pillar, and the driving force of BIDV's development... (vii) Maximize the core values, traditional values, resources, fundamental driving forces, and the position that BIDV already has; while seeking new growth drivers for the entire BIDV Group ecosystem…

The new era of the nation is opening up great opportunities, but also presenting BIDV with unprecedented demands and challenges. Therefore, the entire BIDV system will continue to nurture the aspiration for contribution, maximize collective intelligence, maintain discipline, transform challenges into opportunities, and translate strategic vision into concrete actions to quickly build BIDV into a "Large - Strong - Green - Friendly - Modern – Devoted Bank" . From there, BIDV will not only consolidate its pivotal role in the national financial and banking system, but also make a strong breakthrough, elevate its position, soar to new heights, and make increasingly worthy contributions to the cause of building a strong and prosperous nation.

BIDV Board of Directors would like to express my deepest gratitude to the Leadership Team and over 29,000 employees throughout the system – those who have dedicated themselves wholeheartedly, contributing their intellect and capabilities to create the outstanding achievements of BIDV today and will continue to write new chapters of success for the system in the future.

We would also like to express my sincere gratitude to our shareholders, partners, and customers who have always trusted, chosen, and accompanied BIDV throughout its development journey. Your trust and strong cooperation are the crucial foundation for BIDV's continuous growth, enhancing its corporate value and affirming its role as a leading commercial bank in the economy. On this new journey, BIDV is committed to further strengthening that trust through practical, transparent, and effective actions; together with you, creating sustainable values, and moving towards a safe, prosperous, and long-term future.

Best regards!

BIDV Board of Directors

Message of the years

Message from Board of Directors 28/05/2024
Message from the Board of Directors 2025
Message from Board of Directors 28/05/2024
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