On 5 November 2021 in Hanoi, BIDV and Vietnam Post Corporation (Vietnam Post) signed a comprehensive cooperation agreement. Under the cooperation agreement, BIDV and Vietnam Post will bolster cooperation, optimally exploit the strengths and potentials of each party in accordance with provisions of law.

In particular, in the context of the volatile market due to the serious impacts of the Covid-19 pandemic, the cooperation between two large enterprises in the fields of banking and postal affirms the efforts of Vietnamese enterprises to recover, make breakthroughs, and develop sustainably, contributing to promoting the prosperity of the national economy.

Specifically, BIDV and Vietnam Post cooperate to deploy services such as collection and payment, financial document services, account services, salary payment services via BIDV accounts, payment intermediary products and services, in order to bring outstanding quality and superior experience to customers.

BIDV is committed to providing the most preeminent and modern banking and financial services, business consulting activities for Vietnam Post, facilitating production and business activities. BIDV will prioritize to use products and services provided by Vietnam Post and its member units with specific service quality and policies in line with BIDV's requirements.

The two sides are committed to cooperating, taking advantage of each other's network infrastructure to create new and useful products for society. BIDV is committed to offering Vietnam Post preferential cooperation policies when implementing licensed payment intermediary services (including e-wallet services, payment bank, sponsoring bank, e-payment gateways, collection and payment, electronic money transfer) and derivative services which are developed on the basis of payment intermediary services in line with Vietnam Post’s demand.

The signing of the comprehensive cooperation agreement affirms the strategic cooperation relationship between BIDV and Vietnam Post, demonstrating the determination to successfully implementing the digital transformation strategy of both parties. This helps create favorable conditions and opportunities for people to access basic financial services and modern banking services, contributing to the realization of the objectives of the national financial inclusion strategy.