BIDV has been named Best Retail Bank in Vietnam during the “Future of Finance” Summit held by The Asian Banker magazine on 12 January 2017 in Hanoi - the third consecutive year the bank has earned the prestigious title.

 

​The bank also won the award for Best Mortgage Product in Vietnam from the magazine for the second year in a row.

The awards programme, administered by The Asian Banker and refereed by prominent global bankers, consultants and academics, is the most prestigious of its kind. These are the most sought-after awards in the field of retail banking and finance every year presented by The Asian Banker magazine on the basis of monitoring, evaluating and recognising the best retail banks in the region and countries in the Asia-Pacific, Middle East and Africa.

The Best Retail Bank awards are given to the banks that show the greatest efforts and achievements in providing products and services for individual customers, and hold a strong position in the financial and banking markets with impressive retail business performance throughout the year.

The Best Mortgage Product award is given on the basis of an assessment of the bank’s performance according to criteria such as market share, size of outstanding loans, number of customers, net income, credit quality and loan documents and procedures.

BIDV has been pioneering in researching and launching new retail products and services to serve nearly 9 million customers, supported by a network of over 1,000 transaction points, 32,000 ATMs/POS and 1,000 agencies across the world.

The excellent business results and outstanding achievements in 2016 also contributed significantly to BIDV winning awards in the field of retail banking. Since 2013, the bank has achieved outstanding business results and maintained its number one position among commercial banks in Vietnam in terms of personal deposits and retail credits, with annual growth rates in the 2013-2016 period of 30 percent per year and 50 percent per year, respectively.

BIDV boosted the deployment of modern distribution channels towards safety, efficiency, and more interaction with customers via internet banking, mobile banking, customer contact centre and its social media centre. In doing so, the bank committed to giving its customers experience in friendly retail and modern services and products. BIDV’s retail banking activities have seen outstanding developments in terms of scale, effectiveness and quality.

With advantages and experiences in providing capital for investment and construction, and a close cooperation relationship with investors and property developers, BIDV designed development strategies for differentiated housing loans to attract customers and target all segments of the housing market. The bank has launched a series of competitive housing credit packages with policies tailored to developers and to meet the needs of customer segments. The launch of online loan applications further served to streamline procedures and increase convenience for customers.

Over the past three years, BIDV has been honoured with numerous prestigious awards from national and international organisations: Outstanding Retail Bank 2016; Outstanding e-bank for two consecutive years (2014 and 2015) as voted by the Vietnam Banks Association and IDG; My E-Bank award as voted by VnExpress e-newspaper; as well as these most recent awards from The Asian Banker. These prestigious awards further confirm the prestige and position of BIDV in the personal financial services market.

For more information please contact:

Bank for Investment and Development of Vietnam JSC (BIDV)

Retail Banking

Tel: +84 4 22205836; Email: marketing@bidv.com.vn

Hotline: 19009247; Website: www.bidv.com.vn