Priority upgrade – high-class experience

Publish date
18/11/2019

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When upgraded to a priority customer from 15 November 2019 to 31 December 2019, customers will receive cash gifts of up to VND 250,000 and experience many exclusive privileges for priority customers.

With the desire to bring out outstanding experiences, special offers for priority customers, Bank for Investment and Development of Vietnam (BIDV) has continuously launched exclusive programs for this special customer group. Accordingly, when Customers of BIDV reach the eligible level of deposit balance and term, they will immediately receive cash gifts of up to VND 250,000, specifically:

New deposit balance Term Cash gift
From VND 1 billion – less than VND 3 billion 2 months and above VND 150,000
VND 3 billion and above 2 months and above VND 250,000

In the mean time, when reaching the balance of the deposit under the program, Customers will enjoy privileges designed exclusively for Priority Customers.

Privileges for Priority Customers:

- Incentives according to the policy that Priority Customers are entitled to in each period:

 + Priority Customers are entitled to service fee incentives in BIDV system, in particular: free of charge when conducting all deposit, withdrawal and transfer transactions in BIDV system, exemption from issuance and annual fee for some cards, etc.

 + Priority on service location and service time

 + Gifts on special occasions

 + Preferential discounts, gifts for priority customers when spending at gold preferential points associated with BIDV system

- Incentives according to the Life incentives package:

 + Priority Customers are entitled to preferential remittance service fees outside BIDV system: free of charge from VND 1 million to VND 3 million/ quarter for domestic and international money transfers according to the class of Priority Customers.

 + Credit card incentives: Cash back for Customers using Premier and Platinum cards up to VND 1 million for new issuance or extension of credit cards, and spending of over VND 1 million within 2 months from the date of issue/extension.

Privileges for high-class Priority Customers:

- Special offers under BIDV Premier packages for high-class Priority Customers:

 + For customers with large deposit balance

 + BIDV Premier/ BIDV Infinite credit card: Maximum limit of VND 1 billion, free annual fee of BIDV Premier card for the first year, from the second year: exemption/ reduction according to Customers' transaction amount.

 + Ebanking service: Customers are held free of charge for all transactions on BIDV Online/ BIDV Smartbanking and may increase the transaction limit compared to regular customers depending on the risk appetite of the Customers

- 06 customized privileges:  For Customers with large amount of deposit:

 + Airport pick up with luxury cars; business lounge at the airport

 + Adding miles to upgrade LotuSmiles member card of  VietnamAirlines

 + Free use of Wifi

 + Health care

 + Flowers, gifts

For further details, please contact BIDV 24/7 customer service call center 1900 9247 or approach the nearest transaction point of BIDV for support

BIDV is proud to be the first and only bank to receive “Best Retail Bank Vietnam” award for 5 consecutive years (2015 - 2019) from The Asian Banker and the only bank to be honoured with Vietnam Outstanding Retail Bank award by the Vietnam Banks Association (VNBA) and the International Data Group (IDG) for 3 consecutive years (2016 - 2018).

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