Ho Chi Minh City, Vietnam, 28 November 2018 - Within the framework of Vietnam Retail Banking Forum 2018 co-organized by Vietnam Banks Association (VNBA) and International Data Group (IDG), BIDV received the “Outstanding Retail Bank” award for the third consecutive year (2016, 2017 and 2018). BIDV was also awarded the “Innovative Product/Service 2018" for BIDV Pay+.

The two awards were among important categories of the Vietnam Outstanding Banking Awards (VOBA). The VOBA awards were evaluated objectively on strict criteria by experts from governmental agencies, ministries and associations in the finance and banking sector.

The prestigious awards are recognition of BIDV's efforts over the past 10 years in improving retail banking size, efficiency and quality.

As of 30 September 2018, BIDV continued to be the largest commercial bank in Vietnam’s banking system with total assets reaching over VND1.2 quadrillion; a wide network of over 1,000 branches and transaction offices nationwide with many internationally standardised retail outlets, over 56,000 ATMs/POSs and more than 11 million customers including corporations, businesses, organizations and individuals.

In the past 5 years, BIDV has been No.1 among commercial banks in Vietnam by market share of retail deposits and credits with annual average growth rate of 30% and 50%, respectively.

To better serve customers, BIDV has focused on promoting modern distribution channels toward safety and efficiency while increasing interaction with customers through Internet Banking, Mobile Banking, 24/7 Contact Center and Social Media Center.

BIDV recently launched the BIDV Pay+ app, a smart platform installed on mobile devices with connection to GPRS/3G/4G/Wifi. The app allows users to withdraw money on ATM without card or through QR code. With outstanding and user-friendly features, BIDV Pay+ was named Outstanding Innovative Product/Service 2018. To date, BIDV has been deploying more than 100 products and services for individual customers.

BIDV defines to maintain its position as the best retail bank and has the No. 1 retail brand in Vietnam. Accordingly, BIDV continues to expand its operations, transform modern distribution channels, develop professional retail staff forces, strengthen IT application as well as cooperating with Fintech companies, defining customers are central to all retail banking activities of BIDV.

* BIDV is also the first and only bank in Vietnam to receive the "Best Retail Bank in Vietnam” award for 4 consecutive years 2015, 2016, 2017 & 2018" by The Asian Banker; “The Best Contact Center of the Year and Best in-house Contact Center 2018” awards by Contact Center Association of Singapore and Contact Center Association of Vietnam. The "Innovative Product/Service 2017" award for BIDV SmartBanking by VNBA and IDG.

For further information, please contact:

Bank for Investment and Development of Vietnam JSC (BIDV)

Tel: +84.24.22205256; Hotline: 1900.9247

Website: www.bidv.com.vn