On 11 March 2020, the State Bank of Vietnam issued Official Telegram No. 02/CD-NHNN on strengthening Covid-19 prevention and control due to new situation.

Facing with the complicated and unpredictable development of COVID-19 epidemic and implementing the guidance of the Secretariat, the Government, the Prime Minister and the National Steering Committee on COVID-19 Prevention and Control, the Governor of the State Bank of Vietnam requests the banking system to immediately implement urgent solutions as follow:

Focus on thorough, drastic, proactive and effective measures to prevent and control the epidemic under the directions of the Party, the Government, the Prime Minister, ministries, branches, localities and the Governor of the State Bank of Vietnam. Timely update official information on disease developments.

Continue to support businesses and people affected by the Covid-19 epidemic under the direction of the Government, the Prime Minister, especially Directive No. 11/CT-TTg dated 04 Apr 2020, and the directions of the Governor of the State Bank and relevant ministries and localities.

Continue to organize drastically the tasks assigned in the Government's Resolution No. 01/NQ-CP, 02/NQ-CP dated 1 January 2020, and the Governor of the SBV’s Directive No. 01/CT-NHNN dated 3 January 2020. Strive to best fulfill the tasks assigned in 2020, as well as the whole period of 2016-2020.

Implement specific solutions such as: Limiting mass gatherings, increasing online meetings, etc.

Cooperate with SBV's provincial branches to ask for approval and direction of the Provincial Party Committee, People's Committee and localities on holding the general meeting of shareholders.

Regularly apply measures to prevent and control the pandemic such as: Disinfecting offices, especially meeting rooms, daily-used equipment and tools; Requiring all staffs to strictly and fully comply with regulations on medical declarations; Actively quarantine and immediately report to health agencies and employer when showing signs of infection; Conducting body temperature checks for staffs and visitors; Requesting cases showing signs of infection, cough or fever to immediately come to medical agencies for examination; Not sending employees to go on overseas business trips at the present time; Against oversea trips (both leisure and business purpose)…

Apply measures to prevent and control the epidemic in cash transaction, including: Prepare hand sanitizers, medical masks, gloves and labor protection for staffs directly in contact with cash; Regularly disinfect cash transaction areas and vault; Sterilize cash in bundles or sacks and store them for a certain period of time before using; Based on the cash situation in the area, use the cash stored in vault (the newly printed, especially small notes) to supply to credit institutions…

Encourage the use of e-banking services and products, reduce cash payment to minimize the spread of the virus. Increase online procedure to limit direct transaction at banks. Proactively create scenarios to cope with situations of the pandemic...