1. Reward points lookup

Customers can look up reward points via:

- BIDV Online: “BIDV Reward” service

- Website: https://www.bidv.com.vn/reward: login with BIDV online user

- BIDV Smart Banking app: move to BIDV Reward

- Hotline: 1900 9247

- All BIDV branches and transaction offices nationwide

2. Reward points redemption

Customers can redeem reward points via:

- BIDV Online: “BIDV Reward” service

- Website: https://www.bidv.com.vn/reward: login with BIDV online user

- BIDV SmartBanking app: move to BIDV Reward