To enhance service quality and provide an improved experience for our customers, BIDV is officially launching a dedicated hotline for business customers starting from December 15, 2023.

Hotline 1900 9248 - Our professional team of specialists delivers prompt, precise, and specialized support.

Flexible Hours: The hotline operates from 8:00 AM to 8:00 PM, Monday to Saturday, allowing businesses to contact and resolve business issues flexibly.

Diverse Solutions: The hotline addresses a wide range of business inquiries related to services such as BSMS, iBank, money transfers, international business cards, deposits, and other banking products and services.

Connect Anytime, Anywhere: In addition to the domestic hotline 1900 9248, BIDV maintains the international hotline (+84) 2422200588 for overseas customers, and the email address bidv247@bidv.com.vn. Additionally, BIDV has implemented customer communication channels via Live Chat on our website (www.bidv.com.vn) and maintains official social media presence, enabling businesses to access information and resolve queries swiftly and flexibly.

BIDV sincerely announces this update and thanks our valued business customers for their trust and support!