BIDV announces card system upgrade and maintenance

Publish date
14/11/2024

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Dear Valued Customers,

In order to enhance service quality, BIDV will be upgrading its card management system from 23:00 on November 15, 2024, to 00:30 on November 16, 2024. During this time, card payment transactions issued by BIDV and BIDV’s card acceptance services (ATM, POS, and Ecom) may experience interruptions. Cards on digital channels (SmartBanking, iBank) will continue to operate normally.

BIDV sincerely announces and kindly requests customers’ understanding for any inconvenience caused.

For further assistance, please contact our 24/7 Customer Service Hotline at 1900 9247.

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19009247 (Personal) 19009248 (Business)
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Locations

© 2018 Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV)

BIDV Tower, 194 Tran Quang Khai, Hoan Kiem, Ha Noi

Receiving phone number: 19009247 (Personal)/ 19009248 (Business)/(+84-24) 22200588 - Fax: (+84-24) 22200399

Outgoing phone number: 024 22200588/ 0849351080/ 0822808588/ 0842152355/ 0766151080/ 0763238588/ 0784132388/ 0358201080/ 0357638588/ 0334282388

Email: bidv247@bidv.com.vn

Swift code: BIDVVNVX

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