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ActionsEligible Cards: Any valid BIDV Visa Platinum, Visa Signature, Visa Infinite and Visa Business
Program Details: X3 bonus Lotusmiles for any flight between Vietnam and Asia Pacific destinations directly operated by Vietnam Airlines when purchasing online with Eligible Cards, with details as follows:
• Purchase period: 5th April 2023 – 30th September 2023
• Flight period: 5th April 2023 – 31st December 2023
• Channel eligibility: Online purchases on the official website www.vietnamairlines.com and mobile application of Vietnam Airlines
• Route eligibility: Applicable for international flights between Vietnam and all destinations in Asia Pacific that Vietnam Airlines is directly operating its services to, which shall be updated from time to time on Vietnam Airlines website without any prior notice
• Flight eligibility: VN-coded flights operated by Vietnam Airlines for Economy Classic class or higher (booking class of J, C, D, I, W, Z, U, Y, B, M, S, H, K, L, Q, N, R). Not applicable to award tickets, discounted tickets, ticket purchases by cash and miles. Not applicable in conjunction with “Ticket purchase online – x2 bonus miles” promotion.
Bonus Lotusmiles Claim Policy:
• New Lotusmiles member: https://www.vietnamairlines.com/vn/en/lotusmiles/enroll - Registration is required for eligible bonus mile credits
• Exisitng Lotusmiles member: Notification on bonus miles credit shall be available on the Account Statement, which is sent to the registered email address with Vietnam Airlines on a monthly basis, including award miles, mile deduction and mile expiration. If bonus miles have not been reflected on the designated Lotusmiles account after flight completion, a request for mileage claim can be sent to Lotusmiles:
Step 1: Log in to Lotusmiles account
Step 2: Go to Claim Missing Miles under “Lotusmiles” tab
Step 3: Fill in the form of Claiming Missing Miles on Vietnam Airlines
Step 4: Submit the form
• Vietnam Airlines is supportive of mileage retro claim up to twelve (12) months from confirmed flying date for existing Lotusmiles members and six (06) months for newly registered Lotusmiles members.
• For bonus miles to be automatically credited, Lotusmiles card presence is requested every time when reservation, airline ticket purchase or check-in is made.
Benefits of bonus Lotusmiles: Accumulated bonus miles can be redeemed into:
• Ticket purchase by cash and miles
• Award tickets
• Extra baggage allowance
• Non-airlines gifts, such as redemption to VINID points, to Mobiphone bill payment
• And a wide variety of other valuable gifts available on LotusMall
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Receiving phone number: 19009247 (Personal)/ 19009248 (Business)/(+84-24) 22200588 - Fax: (+84-24) 22200399
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Email: bidv247@bidv.com.vn
Swift code: BIDVVNVX
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