Priorities for transactions and banking area

Out-of-branch service

Service during non-business hours

INTRODUCTION
  • After becoming a Customer of BIDV, you are provided with a card with outstanding features and privileges.
RECOGNITION WITH BIDV PREMIER CARD
  • When becoming a Customer of BIDV, you are provided with a card with outstanding features and privileges offered to BIDV Customer only. PREMIER cards include: BIDV MasterCard Premier debit card or BIDV Visa Premier credit card.
PRIORITY BANKING
  • PREMIER Customers are eligible for priority banking service at BIDV Transaction Offices: 
  • Priorities for transactions and banking area: At any Transaction Office, you are welcomed and regconized as Premier customer by showing the PREMIER card. Transactions will be carried out in the BIDV PREMIER banking area.  
  • Out-of-branch service: BIDV provides services at any locations requested by you.
  • Service during non-business hours 
  • Please contact the Transaction Office prior to your visit.
DEDICATED TEAM OF CUSTOMER SERVICE
  • Each PREMIER Customer is served by an experienced Relationship Manager (RM) to ensure all requests and transactions to be processed in a timely and efficient manner.
  • BIDV trustworthy, dedicated and professional team of RMs can offer you with financial solutions ranging from updating financial information to comprehensive advisory services in various areas to help you make decisions effectively.
 
BIDV

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